As an organization you provide customer service on many platforms including in-person, phone, chat, social media and web services. This program looks at all of these interactions and how together form a strong customer service mission.
Victor Caputo is a library management consultant, former library director and public relations/program director with 30 years of library experience.
Code of Conduct
For questions, please email Eliscia Cirrone, firstname.lastname@example.org.
Professional Development Hours: 2 (.2 CEUs)
Program Recording: Yes
FOR OUR PARTICIPANTS -
1. If you do not receive a confirmation email after registering, please contact Eliscia Cirrone, email@example.com to check your registration.
2. If you have any questions regarding this program or registration and program access, please contact Eliscia Cirrone, firstname.lastname@example.org
Long Island Library Resources Council627 N. Sunrise Service RoadBellport NY, 11713Phone: (631) email@example.com
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