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Effective Communication Strategies: Understanding & Responding to Dementia Related Behaviors in the Library

  • January 16, 2020
  • 11:00 AM - 1:00 PM
  • Suffolk Cooperative Library System, Auditorium



This program will offer guidance on how to best serve patrons with Alzheimer’s and other dementias. Presenter Erin Bienkowski, MA Ed., Outreach/Education Coordinator, Alzheimer's Association, Long Island Chapter, will present on strategies  for communications and connections through talking, listening, attitude, tone, body language, decoding behavioral messages, and identifying common triggers.

A certificate for 2 Professional Development Hours (.2 CEUs) will be emailed after the workshop

Long Island Library Resources Council
627 N. Sunrise Service Road
Bellport NY, 11713
Phone: (631) 675-1570

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