Managing day to day complaints requires a great deal of skill and patience. This workshop will address the process of investigating and responding to employee complaints to prevent them from spiraling out of control. The workshop will also focus on conflict resolution and problem-solving skill sets needed to address day to day employee complaints. 

Presented by: Joshua Bienstock, JD., LLM, Associate Professor of Business Law, New York Institute of Technology, School of Management 

Code of Conduct

For questions, please email Eliscia Cirrone, ecirrone@lilrc.org.

Contact Hours: 2

Program Recording:  Yes 

Non-member Ticket Price (log into your account for Member pricing): $15.00

FOR OUR PARTICIPANTS -

1. If you do not receive a confirmation email after registering, please contact Eliscia Cirrone, ecirrone@lilrc.org to check your registration.

2.  If you have any questions regarding this program or registration and program access, please contact Eliscia Cirrone, ecirrone@lilrc.org

3. Please be advised, all invoices for events, programs, or conferences must be paid no later than 60 days from the event date to avoid account suspension.