In our high tech and hybrid world effective communication skills are necessary. All too often mistakes occur and conflicts get generated due to miscommunication. Some of the most complicated and difficult communications are exchanged at the workplace including coaching and disciplinary matters. The communication process is often complicated by the fact that managers/supervisors must communicate with “difficult” and “challenging” personalities. This program will offer the nuts and bolts of being a more effective communicator and the keys to managing difficult  communications and personalities.

Presented by: Joshua Bienstock, JD., LLM, Associate Professor of Business Law, New York Institute of Technology, School of Management 

Code of Conduct

For questions, please email Eliscia Cirrone, ecirrone@lilrc.org.

Contact Hours: 2

Program Recording:  yes 

Non-member Ticket Price (log into your account for Member pricing): $15

FOR OUR PARTICIPANTS -

1. If you do not receive a confirmation email after registering, please contact Eliscia Cirrone, ecirrone@lilrc.org to check your registration.

2.  If you have any questions regarding this program or registration and program access, please contact Eliscia Cirrone, ecirrone@lilrc.org

3. Please be advised, all invoices for events, programs, or conferences must be paid no later than 60 days from the event date to avoid account suspension.