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Long Island Library Resources Council

Bridging the Long Island Library Community

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How to Effectively Communicate, Manage Difficult Conversations and Personalities in the Workplace

  • February 03, 2023
  • 10:00 AM - 11:00 AM
  • Zoom


  • For staff and members of any other New York councils. (CDLC, CLRC, METRO, NNYLN, RRLC, SCRLC, SENYLRC, WNYLRC)

Registration is closed

In our high tech and hybrid world effective communication skills are necessary. All too often mistakes occur and conflicts get generated due to miscommunication. Some of the most complicated and difficult communications are exchanged at the workplace including coaching and disciplinary matters. The communication process is often complicated by the fact that managers/supervisors must communicate with “difficult” and “challenging” personalities. This program will offer the nuts and bolts of being a more effective communicator and the keys to managing difficult communications and personalities.

Presented by Prof. Joshua E. Bienstock, JD., LLM., Associate Professor of Business Law, New York Institute of Technology, School of Management


Code of Conduct

For questions, please email Eliscia Cirrone,

Professional Development Hours: 1 (.1 CEUs)


1. If you do not receive a confirmation email after registering, please contact Eliscia Cirrone, to check your registration.  

2.  If you have any questions regarding this program or registration and program access, please contact Eliscia Cirrone,

Long Island Library Resources Council
627 N. Sunrise Service Road
Bellport NY, 11713
Phone: (631) 675-1570

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