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MLA Webinar: The Fundamentals of Library Program and Service Evaluation

  • April 27, 2021
  • 2:00 PM - 3:30 PM
  • Online via WebEx
  • 6


  • Any staff member of a LILRC Institutional Member or a LILRC Retired Member
  • For staff and members of any other councils.

Assessment of teaching activities is familiar to most librarians, but how to evaluate large-scope libraries’ services, programs, or initiatives may be more abstract and unclear. This webinar will provide a step-by-step process for selecting an evaluation type, focusing the research question, planning an evaluation, data collection methods, and writing an evaluation report. Interactive activities will have you thinking critically through this process, and you’ll walk away with a library evaluation toolkit.

Learning Outcomes
Select an appropriate evaluation type
Plan for execution of an evaluation, from research question to logic model
Select the most appropriate data collection method(s) for a given program and research question
Apply strategies/tools for drafting a concise and compelling evaluation report

This session is for all levels and areas of librarianship, from directors to cataloguers. Anyone planning to evaluate a service or process will benefit. No prior skills or experience is necessary.

Presenter: Shanda Hunt has been the Public Health Library Liaison & Data Curation Specialist at the University of Minnesota (UMN) for the last five years. Prior to that, she was a research coordinator in the Division of Epidemiology & Community Health and the Program in Human Sexuality where she co-created, implemented, and managed research studies on alcohol policy and refugee sexual health. Shanda is knowledgeable in public health program evaluation and has applied that to her work in large-scale initiatives in libraries. She also teaches program evaluation to her colleagues.

Note: This registration is for the Livestream only and does not offer MLA contact hours. If you are a LILRC member health sciences/hospital librarian, please email Sally Stieglitz, at, to arrange to view with a unique access code for MLA contact hours. MLA contact hours are not applicable to the MLA Consumer Health Information Specialization

Code of Conduct

For questions, please email Erin Hunter,

Long Island Library Resources Council
627 N. Sunrise Service Road
Bellport NY, 11713
Phone: (631) 675-1570

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